Keep your tables full and your customers coming back
Order confirmations, reservation management, delivery updates, and loyalty campaigns โ all on WhatsApp. Cincht helps food businesses build the relationships that drive repeat revenue.
Trusted by restaurants, cloud kitchens, and food delivery brands that want full tables and loyal regulars.
The challenge is real
The industry is evolving fast.
Can your communications keep up?
Reservations are missed and forgotten
Diners book and don't show. A well-timed WhatsApp reminder with a one-tap confirm button cuts no-shows by up to 60% โ without a phone call.
Delivery updates are keeping support busy
"Where's my order?" is your most common customer message. Automated WhatsApp delivery tracking eliminates it entirely.
One-time diners don't come back on their own
The difference between a transactional meal and a loyal customer is follow-up. WhatsApp loyalty campaigns re-engage diners at the right moment with the right offer.
How Cincht helps
WhatsApp is the most powerful customer channel. We make it work for Restaurants & Food.
Cincht is the WhatsApp Business platform trusted by businesses in restaurants & food to automate communication, reduce manual work, and build stronger customer relationships.
Talk to an expertReservation confirmations & reminders
Send instant booking confirmations and automated WhatsApp reminders that cut no-shows without a single phone call.
Order confirmations & delivery tracking
Keep customers informed from order placed to delivered โ with real-time WhatsApp status updates.
Loyalty & repeat order campaigns
Send personalised WhatsApp campaigns with loyalty rewards, birthday offers, and win-back incentives to lapsed customers.
Menu updates & special broadcasts
Announce new menus, seasonal specials, and limited-time offers to your opted-in WhatsApp audience instantly.
more repeat orders with WhatsApp loyalty campaigns
We used to lose 20% of reservations to no-shows. After setting up Cincht's WhatsApp reminders with a confirm button, that dropped to under 5%. It paid for itself in week one.
Chef Kofi Amoah
Owner, The Harvest Table
How it works
Reservation management that runs on autopilot
From booking confirmation to post-meal feedback, Cincht automates the entire reservation communication journey โ so your team focuses on hospitality, not admin.
- Instant booking confirmation: WhatsApp confirmation fires the moment a reservation is made
- Smart reminders: automated 24h and 2h reminders with a one-tap confirm or cancel button
- Waitlist management: automatically notify waitlisted diners the moment a table opens up
Built for scale
Delivery updates that eliminate support calls
Customers who know where their order is don't call. Cincht's automated WhatsApp delivery flow keeps them informed at every stage โ from confirmed to on the way to delivered.
- Order confirmed notification: instant WhatsApp message with estimated prep and delivery time
- Out for delivery alert: real-time notification when the rider picks up the order
- Delivered confirmation: automatic delivery confirmation with a feedback prompt
Customer success
Loyalty campaigns that bring customers back
Your best customers are the ones who've already ordered. Cincht helps you stay in touch with personalised WhatsApp campaigns that feel like a message from a favourite restaurant โ not a marketing blast.
- Birthday offers: automated WhatsApp message with a special discount on the customer's birthday
- Lapsed customer win-back: trigger a personalised offer to customers who haven't ordered in 30 days
- Loyalty point updates: send balance reminders and tier upgrade notifications to keep customers engaged
All Restaurants & Food use cases on Cincht
Explore more
Other industries
E-COMMERCE & RETAIL
Turn every chat into a checkout
From the first browse to the hundredth reorder, Cincht powers WhatsApp conversations that recover carts, confirm orders, and keep customers coming back.
FINANCIAL SERVICES
Conversations your customers can bank on
Build reliable, secure, and compliant customer experiences on a WhatsApp platform designed for modern financial services โ from banks and fintechs to insurance and lending.
HEALTHCARE
Better patient outcomes start with better communication
A secure, scalable way to engage patients and reduce administrative burden โ appointment reminders, prescription alerts, and care follow-ups, all on WhatsApp.
Get started
Fill more tables and keep customers coming back โ on WhatsApp
Restaurants and food brands using Cincht see fewer no-shows, more repeat orders, and a loyalty programme customers actually engage with.