Policies & Agreements

How we collect, use, and protect your personal data and your customers' data.

The binding agreement covering platform access, acceptable use, billing, and liability.

Which cookies we set, why we set them, and how to manage your preferences.

30-day money-back guarantee, subscription cancellation terms, and how to request a refund.

Support response-time commitments, escalation process, and scope of service.

Our 99.9% uptime commitment, scheduled maintenance notice periods, and credit process.

Additional obligations that apply when using Cincht with Meta's WhatsApp Business Platform.

Commission structure, prohibited activities, payment terms, and termination conditions for Cincht affiliates.

Terms governing the customer referral programme — eligibility, rewards, and ineligible referrals.

Prohibited platform use and partner activities that may result in account suspension.