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WhatsApp
Message Templates

Pre-built, Meta-approved WhatsApp message templates ready to use. Create custom templates or browse our library.

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Template Guidelines

Follow Meta's guidelines to ensure your templates are approved quickly

Utility Templates

  • • Transactional messages (orders, appointments)
  • • Account updates and notifications
  • • Usually approved within 24-48 hours
  • • No promotional content allowed

Marketing Templates

  • • Promotional messages and offers
  • • Requires customer opt-in
  • • Approval can take 3-7 business days
  • • Must comply with Meta's policies

Template Library

Utility

Order Confirmation

Send order confirmation details to customers

Example:

Your order #{{1}} has been confirmed. Expected delivery: {{2}}

Utility

Appointment Reminder

Remind customers about upcoming appointments

Example:

Reminder: Your appointment on {{1}} at {{2}} is confirmed.

Utility

Delivery Update

Notify customers about delivery status

Example:

Your order #{{1}} is out for delivery. Track: {{2}}

Marketing

Welcome Message

Welcome new customers to your business

Example:

Welcome to {{1}}! Get {{2}}% off your first order with code: {{3}}

Marketing

Promotional Offer

Share special offers and promotions

Example:

Special offer: {{1}}% off on {{2}}. Valid until {{3}}. Use code: {{4}}

Utility

Payment Reminder

Remind customers about pending payments

Example:

Payment reminder: Invoice #{{1}} for {{2}} is due on {{3}}

Create Your Own Template

Build custom WhatsApp message templates tailored to your business needs

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