Better patient outcomes start with better communication
A secure, scalable way to engage patients and reduce administrative burden โ appointment reminders, prescription alerts, and care follow-ups, all on WhatsApp.
Trusted by clinics, hospitals, and digital health platforms reducing no-shows by up to 70%.
The challenge is real
The industry is evolving fast.
Can your communications keep up?
No-shows are costing you revenue
The average clinic loses 5โ15% of daily appointments to no-shows. A well-timed WhatsApp reminder with a one-tap reschedule button changes that.
Admin teams are buried in phone calls
Patients calling to confirm, reschedule, or ask basic questions consume hours of staff time every day. Conversational WhatsApp can handle most of it automatically.
Patients expect digital-first care
Patients increasingly want to manage their healthcare from their phone. Clinics that communicate on WhatsApp see dramatically higher satisfaction and engagement scores.
How Cincht helps
WhatsApp is the most powerful customer channel. We make it work for Healthcare & Clinics.
Cincht is the WhatsApp Business platform trusted by businesses in healthcare & clinics to automate communication, reduce manual work, and build stronger customer relationships.
Talk to an expertAppointment reminders & confirmations
Reduce no-shows by 70% with automated WhatsApp reminders that include one-tap confirm or reschedule options.
Prescription & test result notifications
Notify patients the moment their prescription is ready or results are available โ no missed calls, no voicemails.
Post-visit follow-ups
Automatically check in with patients 24โ48 hours after a visit, improving care continuity and reducing readmissions.
24/7 patient support bot
Let patients book, reschedule, ask FAQs, and access care information on WhatsApp any time of day or night.
reduction in appointment no-shows
We were spending 3 hours a day just on appointment confirmation calls. With Cincht's WhatsApp reminders, patients confirm in seconds and our team focuses on actual patient care.
Dr. Priya Nair
Practice Manager, CareFirst Clinic Group
How it works
Appointment automation that actually gets replies
Phone calls go unanswered. Emails get buried. WhatsApp reminders land in the messaging app patients already check dozens of times a day โ and they respond.
- Send reminders at configurable intervals: 48 hours, 24 hours, and 2 hours before appointment
- Two-way: patients reply to confirm, cancel, or reschedule โ and your calendar updates automatically
- Reduces no-shows by 60โ70% in most clinics within the first month
Built for scale
Automate the admin. Free up the team.
Cincht's WhatsApp chatbot handles the most common patient enquiries without involving your staff โ giving your team back hours every day for the care that really matters.
- Automated booking: patients book appointments directly on WhatsApp using a simple conversational flow
- Prescription ready alerts: triggered automatically when pharmacy marks prescription as ready
- FAQs and clinic info: opening hours, directions, insurance coverage, and consultation prep โ all automated
Customer success
Build care journeys that extend beyond the appointment
Patient engagement doesn't end at the door. Cincht lets you design automated follow-up journeys on WhatsApp that improve health outcomes and retention.
- Post-visit check-in: automated message 24 hours after visit to check on patient recovery
- Chronic care management: regular check-in flows for patients with ongoing conditions
- Health programme nudges: medication reminders, lifestyle tips, and exercise prompts for enrolled patients
All Healthcare & Clinics use cases on Cincht
Explore more
Other industries
E-COMMERCE & RETAIL
Turn every chat into a checkout
From the first browse to the hundredth reorder, Cincht powers WhatsApp conversations that recover carts, confirm orders, and keep customers coming back.
FINANCIAL SERVICES
Conversations your customers can bank on
Build reliable, secure, and compliant customer experiences on a WhatsApp platform designed for modern financial services โ from banks and fintechs to insurance and lending.
TECHNOLOGY & SAAS
Build products users actually engage with
Cincht gives SaaS and tech companies a WhatsApp channel for onboarding, activation, support, and retention โ without the eng overhead of building it from scratch.
Get started
Reduce no-shows and administrative costs โ starting this week
See how healthcare providers are using Cincht to improve patient communication at scale.