Cookie Policy

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies can be "first-party" (set by the site you're visiting) or "third-party" (set by a different site).

Cincht uses cookies and similar technologies for the following purposes: • Essential/Strictly necessary: Required for the platform to function. These include session cookies, authentication cookies, and security cookies. You cannot opt out of these. • Analytics: Help us understand how visitors use the site (e.g. page views, time on page). We use anonymised analytics to improve our services. • Affiliate tracking: A cookie is set when a user clicks an affiliate referral link. This cookie has a 90-day lifetime and is used to attribute sign-ups to the correct affiliate partner. • Preferences: Remember your settings and preferences (e.g. language, dashboard layout).

When a prospective customer clicks an affiliate referral link, Cincht sets a first-party cookie named "affiliate_ref" with a 90-day expiry. This cookie stores the affiliate's referral code only. It does not store personal data. If the customer signs up for Cincht within 90 days, the referral is attributed to the affiliate and a commission may be earned. The cookie is cleared upon successful registration.

Cincht may use third-party services that set their own cookies, including: • Google Analytics (analytics) • Stripe (payment processing) • Intercom or similar (customer support chat) These third parties have their own privacy and cookie policies which we encourage you to review.

On your first visit to the Cincht website, you will be presented with a cookie consent banner. Essential cookies are always active. You may accept or decline non-essential cookies (analytics, marketing) through the consent banner or by adjusting your browser settings. Note: disabling essential cookies may affect your ability to use the Cincht platform.

You can control and delete cookies through your browser settings. Most browsers allow you to: • View cookies currently stored • Delete all or specific cookies • Block cookies from specific or all websites • Set preferences for third-party cookies For detailed instructions, visit your browser's help documentation.

This Cookie Policy may be updated periodically to reflect changes in technology or regulation. The date of the most recent update is shown at the top of this page.

Questions about our use of cookies: privacy@cincht.com